Atlas Car Truck Rental — Car Rental in Cairns North

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Atlas Car Truck Rental

Car Rental at 410 Sheridan St, Cairns North QLD 4870, Australia, Cairns North, Queensland, 4870 . Here you will find detailed information about Atlas Car Truck Rental: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 5:00 PM
  • Tuesday
    7:00 AM – 5:00 PM
  • Wednesday
    7:00 AM – 5:00 PM
  • Thursday
    7:00 AM – 5:00 PM
  • Friday
    7:00 AM – 5:00 PM
  • Saturday
    7:00 AM – 5:00 PM
  • Sunday
    7:00 AM – 5:00 PM

Rating

4
/
5
Based on 13 reviews

Contacts

Categories:
Region:
Queensland
Address:
410 Sheridan St, Cairns North QLD 4870, Australia, Cairns North, Queensland, 4870
City:
Cairns North
Postcode:
4870

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About Atlas Car Truck Rental

Atlas Car Truck Rental is a Australian Car Rental based in Cairns North, Queensland. Atlas Car Truck Rental is located at 410 Sheridan St, Cairns North QLD 4870, Australia,


Please contact Atlas Car Truck Rental using information below: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Atlas Car Truck Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.


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Reviews of Atlas Car Truck Rental

  • Andrew
    Added 2016.08.31
    THIS CAR RENTAL COMPANY IS DEFINITELY THE WORSE AND WILL TAKE ADVANTAGE OF YOU.
  • Cole
    Added 2016.08.17
    Having rented cars around the world I can honestly say that this is the most brutal and worst experience I have ever encountered. We only used them because we had no alternative as all the cars from the normal rental agencies were not available. After this experience I think I would rather walk. I strongly suggest that you avoid this mob at all costs if you want peace of mind.
  • Jesse
    Added 2016.01.06
    We got lucky enough as the police called one of the owner of the car which was parking to move his car. We ended up bringing back the car just on time and we didn't miss our flight thanks to the police of Cairns.
  • Adrian
    Added 2015.11.26
    Found staff to be helpful and had no problems at all. Thought to compliment them actually before I left. Like many others was disappointed with the long wait times at other car hire companies (sorry...we are 'short staffed!'?) in the area and just walked into Atlas. Was driving out within 15mins. Thanks guys..see you next time !
  • Sophia
    Added 2015.09.17
    From my initial internet inquiry to any questions I had they were always answered over the phone promptly. Before heading to Cairns I read the google reviews and got a bit worried but we had the best experience. We arrived at the airport I called for our pickup shuttle (can't miss it it's big and red!) which arrived in not time at all. Our driver was lovely and happy to point out some nice spots to visit which is great to get that local info.
  • Ian
    Added 2015.08.13
    Worse Car rental ever which will take advantage of you if an unlucky situation happens. We parked the car in a 24h public car park in Cairns. When we came back to the car park a a car parked in front of the car and another one behind the car. We were surrounded by cars and we couldn't move the car and drive it back to the rental location to then take our flight back to Sydney.
  • Brian
    Added 2015.04.21
    The attitude and service at the Cairns office is indescribably bad. But words like down right rude, insulting and confronting come to mind. For example when I asked why they were charging me a $300 security deposit the response was "You aren't paying attention you are not listening to me....". It just got worse after that for example he then told me that there would be a $5000 excess which had to be paid directly to them (Atlas) and that I then had the problem of recovering the money from the insurance company if anything was damaged. Indeed when we returned the car the people in front of us were almost beside themselves because they were being charged for some item of "damage". I was concerned enough to ask for a printout of the return assessment so that they would not impose any later charges.
  • Ashley
    Added 2015.04.16
    Avoid at all costs
  • Jack
    Added 2014.10.31
    By the way, they will only refund the deposit after I believe 5 business days after you return the car so make sure you have lots of money in your account.
  • Seth
    Added 2014.04.06
    We would have to wait all day to bring back the car, pay extra fee as the car would have been returned later than 3pm and repay two tickets return to Sydney and maybe a night in an hotel and take an extra day off from work and they didn't try to help. THE LADY WAS AWFUL ON THE PHONE.
  • Kyle
    Added 2014.01.11
    Booked a car through Webjet. Just about to head off to get the car. I’d booked it for 8am and it was now 8:45 and get a call left on my voicemail that there was no cars available and could I call the main number. Honestly how to ruin a holiday. Surely with all the car hires in Cairns a car could have been arranged. Not even an explanation.
  • Xavier
    Added 2013.09.13
    Dan greeted us in reception and he was busy with another customer but served us in no time gave us all the info we needed to know and soon enough we were on our way. The car was exactly as I had booked online in great condition and just what we required for our week long stay. I hadn't organised a booster for my 6 year old and he was only too happy to help. Then we dropped off the car no hassles great service and taken back to airport on time no worries I would definitely hire from Atlas Cairns again, good price, great service makes a holiday very enjoyable!
  • Julian
    Added 2013.05.15
    We called the car park manager and it said there were nothing to do. We decided to call the police to explain the situation and see if they could call the owner of one of the two cars which were blocking us. In the meantime, we called Atlas rental car and said they couldn't help and we will have to wait and drive back the car. They then changed their mind and said we could jump in a cab and drop back the keys to their office and they will come to pick up the car later so we could catch up our flight back home. They mentioned that we will have to pay extra fees. Then they called back saying that actually we couldn't drop the keys and we will have to drive back the car and wait that someone move the car... They didn't even care that we would miss our flight. Seriously the car was parked 15 minutes away from their office. We said that we will not be able to drive back the car as we will need to take our flight which was in two hours and the lady (the lady which pretend to be a nice and happy person) said: "IF YOU BRING BACK THE KEYS BUT NOT THE CAR I WILL CALL THE POLICE AND WILL TELL THEM YOU STOLE THE CAR!!!" what a joke.
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